International Delivery Policy

Reliable Worldwide Shipping for High-Quality Surgical Instruments

Delivering Surgical Excellence Beyond Borders

At Surgyx, we are proud to serve medical professionals not only across Thailand but also internationally. We understand the importance of timely, secure delivery—especially when it comes to surgical and dental instruments. That’s why we offer carefully managed international shipping options to ensure our instruments reach healthcare providers around the globe.

Global Reach, Trusted Logistics

Surgyx partners with reputable global logistics providers to ensure fast, safe, and trackable delivery to international destinations. Every order is packed with care using secure and sterilizable packaging materials to maintain the integrity and safety of your instruments.

Whether you’re a clinic in Asia, a dental practice in Europe, or a veterinary facility in the Middle East, we make sure your tools arrive in optimal condition—ready for use.

Shipping Cost & Quote

Surgyx provides international delivery for our high-quality surgical instruments.
Shipping costs are calculated based on the size, weight, and destination of your order. To receive an accurate shipping quote, please contact our customer service team with your order details, including:

  • Product names and quantities

  • Destination address (including postal code)

  • Preferred shipping method, if any

Our team will promptly provide you with a detailed shipping estimate and expected delivery timeframe.

Customs & Import Duties

Please note that customs regulations, import duties, and taxes vary by country. It is the responsibility of the buyer to be aware of and cover any additional charges that may be incurred upon arrival in the destination country. Surgyx will provide all necessary documentation to facilitate smooth customs clearance.

Delivery Timeframes

Estimated delivery time depends on the destination and chosen shipping method. On average:

  • Standard International Shipping: 7–15 business days

  • Express Shipping: 3–7 business days

Please allow additional time during peak seasons or due to unforeseen customs delays.

Safe Packaging & Handling

We take the protection of your order seriously. All instruments are inspected before shipment, securely packaged, and labeled according to international shipping standards to minimize any risk of damage during transit.

Need Assistance?

Our support team is here to help with all international shipping inquiries. Whether you need a quote, tracking info, or help with documentation, we’re just a message away.

Contact us at: info@surgyx.com

At Surgyx, we are committed to bringing surgical precision to professionals worldwide. No matter where you are, you can rely on us for quality, care, and delivery you can count on.