Welcome to the SurGyx Online Store. By browsing or making a purchase on our website, you agree to abide by the following terms and conditions. These terms ensure transparency and protection for both our business and customers.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use in full. If you do not agree with any part of these terms, please refrain from using the SurGyx website.

2. Product Information

We strive to ensure that all product descriptions, images, and prices on our website are accurate and updated. However, we do not guarantee the completeness, accuracy, or reliability of any product-related content. SurGyx reserves the right to correct any errors without prior notice.

3. Order Processing

All orders placed on our website are subject to availability and confirmation. We reserve the right to accept or reject any order for reasons such as stock limitations, inaccuracies in pricing, or concerns raised by our fraud prevention systems.

4. Pricing and Payment

Prices displayed on the site are in Thai Baht (THB) and are subject to change without notice. Payment must be completed in full before shipment. We accept multiple payment methods, which are outlined during checkout.

5. International Shipping

SurGyx does provide international delivery. Shipping charges vary depending on the destination and size of your order. Please contact our customer service team for a detailed shipping quote and estimated delivery time. For more, see our International Delivery Policy.

6. Returns and Refunds

We offer a return window of 15 days from the date of delivery. All products must be returned in original condition and packaging. Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return and the conditions that apply.

7. Intellectual Property

All content featured on the SurGyx website—including text, logos, graphics, photos, videos, and product layouts—is the exclusive property of SurGyx and protected under intellectual property laws. Any reproduction, modification, or distribution of this content without prior written permission is strictly prohibited.

8. Privacy Policy

We respect your privacy. Our Privacy Policy explains how your personal data is collected, used, and secured while using our website. By using this site, you consent to our collection and use of information in accordance with the policy.

9. Limitation of Liability

SurGyx will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or any of our products, even if we have been advised of the possibility of such damages.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Thailand. Any legal disputes arising under these terms will be handled exclusively by the courts of Thailand.

Contact Us

For any questions, concerns, or support, please reach out to our customer service team. We are here to assist you at every step.

Thank you for choosing SurGyx.
Your trust is important to us, and we’re dedicated to providing you with high-quality surgical solutions and exceptional service.